Effective Date: Jan 1, 2025

This Privacy Policy describes how Treegress ("we," "us," or "our") collects, uses, and shares information when you use our AI-powered Web UI & API Test Automation platform (the "Service").

1. Information We Collect

We collect the following types of information:

‍1.1 Personal Information
- User Account Information: Your email address, which is used to create and manage your account.
- Website Data: To provide the Service, we collect information about the website you wish to test, including the website address (URL) and login credentials (username and password) for testing purposes.

‍1.2 Automatically Collected InformationWe may collect certain information automatically, such as:
- Device information (e.g., device type, browser type, operating system).
- Usage data (e.g., interactions within the Service).
Cookies and similar technologies to enhance functionality and gather analytics.

2. How We Use Your Information

We use your information for the following purposes:

‍2.1 Providing and Maintaining the Service
- Analyze your site, identify UI issues, and generate reports.
- Facilitate and improve your testing experience.

‍2.2 Improving the Service
- Use data to enhance the functionality and accuracy of our AI models.
- Analyze usage patterns to identify areas for improvement.

‍2.3 Communication
- Use your email address to communicate about your account, updates, and administrative matters.

3. Data Storage and Security

- Your data is stored in a secure database with access controls to prevent unauthorized access, use, or disclosure.
- We retain your data until you delete it from your account or request us to delete your account.
- While we employ industry-standard security measures, no system can guarantee 100% security.

4. Sharing of Information

We do not sell your personal information. However, we may share your data in the following situations:

‍4.1 Service Providers
- With trusted third-party service providers for purposes such as hosting, data analysis, and technical operations.

‍4.2 Legal Compliance and Protection
- If required by law or to protect the rights, property, or safety of our users or others.

‍4.3 Business Transfers
- In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. International Data Transfers

Your data may be transferred to and processed in countries where we or our service providers operate. These countries may have data protection laws different from your country.

We implement safeguards, such as Standard Contractual Clauses or other legally recognized mechanisms, to ensure your data remains protected.

6. Your Privacy Rights

You have the following rights regarding your personal information:

- Access: Request access to the personal information we hold about you.
- Rectification: Correct inaccuracies in your personal information.
- Erasure: Request deletion of your personal information.
- Restriction of Processing: Restrict processing of your personal information in specific circumstances.
- Data Portability: Receive your personal data in a structured, machine-readable format.
- Objection: Object to the processing of your data, including for direct marketing.

To exercise these rights, please contact us at the email address provided below.

7. Third-Party Services

We may use third-party services to provide certain features of the Service. These third-party services may collect and use your personal information in accordance with their own privacy policies.

For example, we use the following third-party services:
- Google Analytics: Tracks how users interact with the Service by collecting information such as IP addresses, browser types, and operating systems. This information helps generate reports about user behavior.
- Hotjar: Provides insights into user behavior and gathers feedback to improve the Service.
- Intercom: Facilitates user onboarding and communication.
- Webflow: Hosts our landing page (https://www.treegress.com/).
- SendPulse: Manages email communication, including registration emails.

We do not control the privacy practices of these third-party services. We encourage you to review the privacy policies of any third-party services that you use. 

8. "AS IS" Service and Limitation of Liability

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DISCLAIM ALL WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW.

OUR LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE IS LIMITED TO THE AMOUNT YOU HAVE PAID US IN THE PAST 12 MONTHS (IF APPLICABLE).

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices. The "Effective Date" above indicates the most recent update. We will notify you of significant changes by posting the updated policy on our website or contacting you directly. Continued use of the Service following such changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@treegress.com
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